1. Who We Are
Pipe Well Plumbing, 16954 Ventura Blvd., Suite 100, Encino, CA 91436 · info@pipewellplumbing.com · 904-712-6790.
2. What We Collect
- Contractor applications: name, company, contact details, business address, service area, license information, availability, uploaded documents, and electronic signature records.
- Site usage: basic technical data (such as IP address) collected by our hosting provider for security and operations.
3. How We Use It
To review applications, onboard and manage network contractors, book and dispatch appointments, administer the Partner Services Agreement (including signed contracts), communicate with you, and comply with law. We do not sell your personal information.
4. Communications Consent
If you opt in, we contact you by text, email, or phone about appointments, assignments, and payments. Message and data rates may apply. Reply STOP to unsubscribe from texts, HELP for help. Consent is not a condition of service.
5. Storage and Security
Applications and signed contracts are stored in access-controlled private cloud storage. We apply reasonable safeguards, but no method of transmission or storage is 100% secure.
6. Sharing
We share information only with service providers who help us operate (such as hosting), with customers and contractors as needed to deliver a booked job, and where required by law.
7. Retention
We keep application and contract records as long as needed for the purposes above and to meet legal, tax, and audit obligations.
8. Your Rights
Depending on your state, you may have rights to access, correct, or delete your personal information. Contact info@pipewellplumbing.com and we will respond as required by applicable law.
9. Cookies
This site uses minimal browser storage for preferences (such as dark mode) and, where shown, a cookie notice for your choices. We do not use third-party advertising cookies on this site.
10. Changes
We may update this policy from time to time; the current version is always available on this page.